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Frequently Asked Questions

You do not need an account to place an order as you can select check out as guest=)

However, you may want to register an account with us so that you can place your next order with ease for a faster checkout=)

We accept payment via bank transfer to our CIMB account. You can get our bank account details when you select bank transfer payment option. 

We also accept local debit/credit cards, international cards as well as FPX payment. You will be directed to a page to fill up your card details when you select Kiple Malaysia Online Payment Gateway option. 

We are currently using GDex courier service to ship our parcels within Malaysia. 

For areas within Selangor & Kuala Lumpur, it usually takes 1-2 working days.

For areas outside Selangor (within Peninsular Malaysia), it usually takes 3-4 working days.

*Please take note that it may take longer than expected during holiday seasons. 

If you wish to return our products, kindly contact us via Whatsapp @012-3889335 and we will assist accordingly.